How to Find the Right Small Business Phone System
If you have a small business, you may not think much of the phone system you use. Even if you are successful in business, you may not be paying attention to the important role that the phone system plays.
When it is time to upgrade your business phone system, you can be shocked with the wide variety available in the market. You are bound to find a phone system that will be suitable for your business needs. You will find phone systems with a variety of features that may turn out to be beneficial or not beneficial for your business operations. Given the wide variety of phone systems, how do you determine which one will be right for your business? Read on for an overview of the phone systems you are likely to come across during your search.
Types of Phone System
When you start researching, you will find two basic types of phone systems. The most common one is the PBX (Private Branch Exchange), which are huge and confusing. One of the features that sets PBX systems apart is their dedicated operators. Today, modern PBX systems are available in small sizes. The affordability and capability of the systems make them ideal for most small businesses.
What You Should Know About Telephones This Year
You can also choose a small business phone system known as the key system. The phone systems is characterized by a key unit that controls other phones in the unit. With the key system (KSU), you can control features such as voice mail on every phone in your business. The KSU ensures that no line is being used more than once at any time.
Doing Telephones The Right Way
KSU systems allow dialing of phones in your business through an extension number. Moreover, the operator of the KSU can supervise how the system works to ensure all needs of the users are met. You can expand the capabilities of the KSU with various communication software.
In many small businesses, you will find either KSU or PBX systems. The two systems use nearly the same technology. A few years ago, PBX systems used more advanced technology than KSU systems. However, today, both systems use the same technology. There are also phone systems that share the features of both PBX and KSU systems. You can meet the unique needs of your company using these phones, which are generally known as “hybrids”.
A KSU-less system will be ideal for a business that has less than 10 employees. The KSU-less system works in a similar manner to a KSU system. The main difference is that the KS-less system does not have a central unit. KSU-less systems do not have to be wired to a building like traditional phone systems. Apart from this, the systems do not come with complicated equipment and hence you can move with them in case you change buildings.